Privacy Policy

Last updated: March 2026

This Privacy Policy describes how huegahouse.com (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit, use our services, or make a purchase from the Site.

By using our Site, you agree to the collection and use of information in accordance with this policy.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us at:

support@huegahouse.com

or by mail:

Huega House

1313 Covington Drive

Knoxville, TN, 37919

United States

 

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, we refer to any information about an identifiable individual as “Personal Information.”

 

Device Information

Purpose of collection

To load the Site accurately for you and perform analytics on site usage to improve our website.

Source of collection

Collected automatically when you access our Site using:

  • cookies

  • log files

  • web beacons

  • tags

  • pixels

  • analytics tools

Personal Information collected may include

  • web browser version

  • IP address

  • time zone

  • cookie data

  • pages viewed

  • referring websites

  • search terms

  • browsing behavior

Disclosure for business purposes

Shared with service providers including:

  • Shopify

  • analytics providers

  • advertising partners

Order Information

Purpose of collection

To fulfill orders and provide our services to you.

This includes:

  • processing payments

  • shipping products

  • order confirmations

  • fraud screening

  • customer support

  • marketing communications

Personal Information collected may include

  • name

  • billing address

  • shipping address

  • email address

  • phone number

  • payment information

  • purchase history

Disclosure for business purposes

Shared with service providers including:

  • Shopify

  • payment processors

  • shipping and fulfillment providers (including ShipCalm)

Customer Support Information

Purpose of collection

To provide customer support.

Personal Information collected may include

  • name

  • email address

  • order number

  • customer service communications

Affiliate Program and Referral Tracking

Huega House operates an affiliate marketing program that allows approved partners to promote our products and earn commissions for referring customers to our website.

To administer this program, we use affiliate tracking software and referral links which may place cookies or similar technologies on your device when you click an affiliate link.

These technologies allow us to:

  • identify the referring partner

  • attribute purchases correctly

  • prevent fraud

  • calculate commissions

Information collected through affiliate tracking may include:

  • referral link identifiers

  • IP address

  • browser and device information

  • pages visited

  • purchase transactions associated with referrals

This information is used solely to operate and administer the affiliate program.

 

Sharing Personal Information

We share your Personal Information with service providers to help us operate our business and provide our services.

Examples include:

Shopify

We use Shopify to power our online store.

https://www.shopify.com/legal/privacy

Fulfillment and Shipping

We share necessary shipping information with fulfillment partners and shipping carriers.

Analytics and Advertising Providers

We may share certain browsing or purchase information with advertising partners to help improve marketing performance.

Legal Compliance

We may disclose Personal Information to comply with laws, regulations, subpoenas, or legal requests.

 

Behavioural Advertising

We use your Personal Information to provide targeted advertisements and marketing communications that we believe may be of interest to you.

This may include:

  • Google Analytics

  • social media advertising platforms

  • marketing attribution tools

  • advertising cookies

Google Analytics Privacy Policy:

https://www.google.com/intl/en/policies/privacy/

You can opt out of Google Analytics here:

https://tools.google.com/dlpage/gaoptout

You can also opt out of targeted advertising through:

Facebook: https://www.facebook.com/settings/?tab=ads

Google: https://www.google.com/settings/ads

Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You may also visit the Digital Advertising Alliance opt-out portal:

https://optout.aboutads.info/

 

Messaging and SMS Communications

If you opt in to receive SMS or messaging communications from Huega House, your phone number and messaging consent information may be used to send order updates, marketing messages, and promotional offers.

You may opt out of marketing messages at any time by following the unsubscribe instructions provided in those messages.

 

Using Personal Information

We use your Personal Information to:

  • provide products and services

  • process transactions

  • fulfill orders

  • provide customer support

  • improve our website and services

  • prevent fraud

  • send marketing and promotional communications

  • operate our affiliate program

Retention

When you place an order through the Site, we retain your Personal Information for our records unless and until you ask us to delete it.

Certain information may be retained for legal, accounting, or fraud prevention purposes.

 

Your Rights

Depending on your location, you may have rights regarding your Personal Information including:

  • accessing your data

  • correcting inaccurate information

  • requesting deletion of your information

  • requesting data portability

  • opting out of certain data processing activities

To exercise these rights, please contact us at:

support@huegahouse.com

 

GDPR (European Residents)

If you are located in the European Economic Area, you have the right to access, update, correct, or delete your Personal Information.

Data may be transferred outside the EEA including to the United States and Canada.

Shopify GDPR information:

https://help.shopify.com/en/manual/your-account/privacy/GDPR

 

CCPA (California Residents)

If you are a California resident, you have the right to:

  • request access to your personal data

  • request deletion of personal data

  • request correction of inaccurate data

Requests may be submitted by contacting:

support@huegahouse.com

 

Cookies

Cookies are small data files placed on your device when you visit our Site.

We use cookies for:

  • site functionality

  • analytics

  • advertising

  • marketing attribution

  • affiliate referral tracking

Some cookies may track referrals from affiliate partners who promote Huega House products.

You can manage cookies through your browser settings.

Blocking cookies may impact certain website features.

More information about cookies can be found at:

www.allaboutcookies.org

 

Do Not Track

Because there is no consistent industry standard for responding to “Do Not Track” signals, we do not currently modify our data collection practices when such signals are detected.

 

Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page with an updated revision date.

 

Complaints

If you believe your privacy rights have been violated, please contact us:

support@huegahouse.com

If you are unsatisfied with our response, you may contact your local data protection authority.